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Privacy Policy

Last updated: {13 November 2025}

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Glimmer & Bloom Somatic Coaching (“I”, “me”, “my”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information is collected, how it is used, and the rights you have under UK GDPR and applicable data protection laws. By using this website or booking a service, you agree to the terms of this policy.

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1. Information We Collect

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Booking details

  • Optional messages submitted through the booking form

Session-related information

  • Brief notes may be created during or after a session for continuity of service.

  • These notes are kept only as long as needed and disposed of securely.

  • Session content is not stored, recorded, or shared.

Automatically collected information

Wix (our website host) automatically collects:

  • IP address

  • Device and browser information

  • Essential cookies required for site functionality and security

No advertising pixels or external analytics tools are used.

2. How Your Information Is Used

Your information is used to:

  • Provide coaching services and manage bookings

  • Send booking confirmations, reminders, and relevant service emails

  • Restore communication if a session disconnects (via phone or WhatsApp, if necessary)

  • Maintain business, tax, and financial records as required by law

  • Protect website functionality and security

No marketing emails are sent.

3. Legal Basis for Processing

Your data is processed under:

  • Contractual necessity: to provide the service you purchased

  • Legitimate interests: scheduling, communication, and business operations

  • Legal obligations: financial and tax requirements

  • Consent: when you voluntarily share additional information through a message box

4. How Your Information Is Stored

Your data is stored securely through:

  • Wix.com (website and booking system)

  • Stripe (payment processor — we do not have access to your full card details)

  • Gmail (email communication)

Additionally, a private Google Sheet is used to record non-identifiable initials solely to track coaching hours.

Session content is not stored in any system.

Occasionally, anonymised themes or general patterns that arise in sessions may be referenced in educational content (such as podcast episodes), but these are always shared in a way that removes all identifiable details. No personal information or specific client stories are ever disclosed.

5. Sharing Your Information

Your information is only shared with trusted service providers:

  • Wix (site hosting + booking management)

  • Stripe (secure payment processing)

Information may be disclosed if required by law.
Your data is never sold, rented, or shared with third-party advertisers.

6. Data Retention

Information is kept only as long as necessary for:

  • providing services

  • maintaining tax and financial records

Session notes, if created, are disposed of once no longer needed.

You may request deletion of your data at any time unless we are legally required to retain certain information.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of data

  • Object to certain types of processing

  • Withdraw consent (where applicable)

  • Request data portability

To exercise these rights, email: hi.glimmerandbloom@gmail.com

8. Minors

Services are available only to individuals aged 18 and over.
We do not knowingly collect information from minors.

9. In-Person Sessions

If an in-person walking session is mutually agreed upon, no additional data is collected beyond what is listed in this policy.

10. Changes to This Policy

This Privacy Policy may be updated occasionally.
Any changes will be posted on this page with a revised date.

11. Contact

If you have any questions about this policy or how your data is handled, contact

Glimmer & Bloom Somatic Coaching via our contact form, or using our email:
Email: hi.glimmerandbloom@gmail.com

 

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